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LIFE is Heiwa Medic’s private brand.
Hida Takayama's first domestic cotton swab, created on the basis of high-quality wood, has undergone various changes in the history of more than half a century, while still evolving in order to support customers' comfortable lives.
Products Q&A
Find answers to questions about our products by clicking relevant questions.
About regular cotton swabs
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Is it OK to use swabs with liquid impregnated (e.g.. cleansing oil, water,etc)?If it is in a short time, it can be workable. But please note if swab is soaked into water for longer time, it might cause cotton loosen or come off, or stick strength weaken or bacteria developing, which eventually become the reason of quality deterioration.
Instead, we recommend users to try spot-on cotton swabs like LIFE Speedy Makeup Cotton Swab with Oil for your beauty.
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Are black cotton swabs made with safety dyeing?Our dye solution is certified by STANDARD 100 by OEKO-TEX®*, so you can use it without worry about color off.
(*note: OEKO-TEX® STANDARD 100 is the certification of safety of textiles issued by OEKO-TEX® consisting of independent research and test institutes in the field of textile and leather ecology in Europe and Japan.)
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Is it OK to use swabs for cleaning ears of my dog?Please consult with the specialist to get an advice before use them for your dog.
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What is the expiration date?Although there is no set expiration date, depending on storage conditions, cotton swabs can usually be used for several years without any problems. However, since cotton swabs are sanitary products, we recommend storing them away from high temperatures, high humidity, direct sunlight, and using them as soon as possible.
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What are the main application/situations of use for each cotton swab?click here to check the detail.
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Where is your cotton swab made from?Our factories are located in Japan, China and Vietnam. All of them are founded by 100% owned capital, where some Japanese staff are permanently stationed to manage production with our unique production technique and quality standards.
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What is chitosan antibacterial process?It is a process using chitosan which is natural antimicrobial ingredient extracted from shells of crustaceans such as crabs and shrimps. Liquid containing chitosan ingredient is applied to surface of cotton.
(please click here to check the definition of antimicrobial.)
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Are there any problems happen to person having allergy of crabs or shrimps if they use the chitosan antimicrobial processed swabs?Allergen is mostly eliminated during refining process, and coating amount on cotton surface is minute amounts. Besides, it is considered that swab contacts to skin for a short time during use, so there has not been any reported cases of allergic reaction.
However, it is assumed that person with sensitive skin might have an abnormality on his/her skin. so please follow the instructions and directions for use, and consult with medical specialist if there is something abnormal on skin.
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Are there sterilized swabs?Yes, we have. There are 2 kinds of items, for wound care and for mouth care, in Dr. Swab" series. please check out the each page for details.
For Scratches Care
For mouth care
(please click here to check the definition of antimicrobial.)
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How to make cotton swabs?Put very simply, it is made by winding cotton around a stick like cotton candy. You can see the detail from the illustration at the following website:
Japan Hygiene Products Industry Association (JHPIA: 一般社団法人日本衛生材料工業連合会)
About Ra-Ku patch
* There is another page of Q&A about Ra-Ku patch that you can also see.
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May I apply many pieces of it on my skin?Acupuncture is designed to bring about treatment effect by stimulation. We usually recommend users to apply 3-4pcs on skin at once in normal use, so please apply appropriate number of these product to the extent that it is not over-stimulated.
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What are differences between "New Ra-Ku patch", "Ra-Ku patch Clear"?"New Ra-Ku patch" has skin colored fabric plaster, so it has a good breathability and matches your skin well.
"Ra-Ku patch Clear" features transparent polyethylene tape which is not noticeable to others.
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Do they have expiration date for use?Yes, it is 4 years after production.
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How should I throw them away after use?Please throw them away after folding adhesive plaster to wrap a needle inside.
Dispose of these products in accordance with your local government regulations.
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Is it OK to be applied to expectant mothers or children?It is no problem if properly used, but please refrain from strong stimulation.
Besides, it is not allowed to apply to infants.
For children older than infants, please use these products under parental supervision in order to pay attention for safety to avoid improper uses including accidental ingestion.
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Can I use them to cure muscle pain?Yes, it can be used for muscle pain.
These can be also used to high school or junior high school students who experience hard exercises at their club activities.
Q&A about Medical related products
Differences between sterilization（≒滅菌）, antisepsis（≒消毒）, germicidal treatment（≒殺菌処理）, bacterial eradication（≒除菌）, antimicrobial（≒抗菌）. Word definitions conform to Japanese domestic standards
- Sterilization means to kill or clear all the bacteria (including microbe and virus).
In Japanese Pharmacopoeia, it is defined as sterilization if the survival rate of microorganisms is less than 1 in 1 million.- Antisepsis is to neutralize virulence of virus, etc. by killing or removing pathogenic microorganism attached on or included in the object or living body to reduce until it become to be harmless or it looses Infectivity.
- Germicidal treatment means "killing bacteria", but the term does not include targets and degree to be killed. Therefore, even by killing only a part of objects, it is regarded as germicidal treatment. in other words, when this term is used, it can be said that effectiveness is not strictly guaranteed.
- Bacterial eradication is to reduce microorganism contained in objects, liquids or limited spaces and raise cleanliness.
- Antimicrobial means to avoid breeding bacteria. As the definition by Ministry of Economy, Trade and Industry in Japan, the target of anti-bacteria is literally only bacteria.
(Source: Excerpted from “Terms such as ‘’sterilization（＝滅菌）, germicidal treatment（≒殺菌処理）, bacterial eradication（≒除菌）, antimicrobial（≒抗菌）” on the website of the Japan Soap and Detergent Association (JSDA).)
